What is this?
The Terms of Service (TOS) are the rules and regulations that specify guidelines for using our hosting services. All use of our hosting services is subject to these terms. Please read them carefully and ensure that you understand and agree to all parts. Use of Peakox’s services implies agreement with these terms!
Questions?
Any questions regarding this agreement should be sent to Peakox’s sales department prior to signing up for service.
Shared Hosting Terms of Service
Peakox Inc, (here in after referred to as “Peakox”) provides web hosting to people all around the world. We have the responsibility to protect each client and provide them with the best service possible. The following guidelines were designed to ensure that our services remain of the utmost quality. Please read very carefully before ordering and/or using Peakox services.
Peakox Service Agreement
The Peakox Service Agreement is a separate agreement between Peakox and all customers. Please make sure you are in agreement with the following points and conditions, as well as our service agreement (in its entirety) before signing up for or using Peakox’s services. Contact our sales department for any clarifications.
Link: Peakox Service Agreement
End User Agreement
Customers may not sublease, sub host, or give away control of any portion of their Peakox Inc, space and/or resources (indulging, but not limited to, e-mail accounts, space, ftp accounts, etc.), unless otherwise stated on our website.
Content
All services provided by Peakox Inc, may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any United States Federal, State or City law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, or material protected by trade secret and other statue. The subscriber agrees to indemnify and hold harmless Peakox Inc., from any claims resulting from the use of the service which damages the subscriber or any other party.
Note: Pornography and sex-related merchandising are prohibited on any Peakox Inc., server. This includes sites that may infer sexual content, or Link to adult content elsewhere. This is also true for sites that promote any illegal activity or content that may be damaging to Peakox Inc.,. servers or any other server on the internet. Links to such materials are also prohibited.
Examples of non-acceptable content or links
Pirated software
Bulk Email related products
Pornography/Nudity/Adult Content
Hacking/cracking related websites
Warez and/or copyrighted MP3s
Illegal material or material that is against public policy
Sites containing or linking to material that may be considered detrimental to the public health, safety, or welfare. (Such as, but not limited to: Anarchists Cookbook, bomb making, weapon information, or anything else that may be considered detrimental or illegal.)
Peakox Inc., will be the sole arbiter as to what constitutes a violation of this provision, and reserves the right to deactivate and remove any site at any time for any reason without refund!
Copyright Violations
Peakox will respond to all reports of infringement that are formatted in accordance with the Digital Millennium Copyright Act and any other applicable copyright laws. Notices of infringement that do not comply with this act will not be processed. We will act in accordance with the DMCA when handling infringement reports.
System Resource Usage
If Peakox’s system administration team determines that a customer’s account is utilizing an unacceptable amount of system resources, Peakox may temporarily deactivate the account in question. If Peakox’s staff deems necessary, an eviction notice may be sent to the customer of an offending account providing them with ten (10) days in which to either upgrade to a dedicated server or locate a new provider. This only occurs in extreme cases.
Peakox Inc., will be the sole arbiter as to what constitutes a violation of this provision. Because of the nature of this provision, each account will be considered and analyzed individually.
Domain Parking Circumvention
Any attempt to circumvent domain parking restrictions by using selective HTTP redirects or any other method to send traffic from parked domains to sites other than the main site is strictly prohibited. If multiple domain names with separate content are required, domain pointers must be used instead.
Chat Rooms
We do not allow clients to install their own chat rooms. These tend to be large system hogs and we cannot allow it as a account option. Clients are free to use any and all of the three chat systems that come pre-installed on all accounts.
Background Running Programs (bots/daemons/monitors)
Customers are not permitted to run programs in the background on hosting servers. This tends to use a lot of system resources, and can impair service to other customers on that server.
Backups
Peakox’s hosting accounts include a nightly backup service, however these backups are for Peakox’s administrative purposes only, and only weekly backups are GUARANTEED! Customers are responsible for maintaining their own backups on their own personal computers.
Support Abuse
At Peakox, we always treat our customers with the utmost respect. In return, we expect the same from you. If our staff feels that you are consistently addressing them in a demeaning or rude manner, your account may be suspended and you may be asked to take your business elsewhere. In the event that we terminate service for support abuse, customers will be given ten (10) days notice to find a new host. We will issue a refund only for the unused portion of pre-paid service.
Note: Due to our extremely high customer satisfaction rate, we have never had to invoke this clause.
Cron Jobs
We do allow Cron Jobs to be conducted on our servers. You can setup and manage the cron jobs for your account from the “Cron” section of Plesk.
IRC (Internet Relay Chat)
We do not allow IRC or IRC bots to be operated on our servers. Any account found to be in violation of this provision will be immediately suspended and/or deactivated and no refund will be issued.
Shell Access
Shell access is provided on an as-needed basis. It does not come enabled on accounts by default. A request for this feature must be sent to technical support before it can be used. The request must include a domain name, username and explanation of why shell access is required. We reserve the right to refuse this service to any customer for any reason.
Unsolicited Email (SPAM)
SPAMing, or the sending of unsolicited email, from a Peakox Inc., server or using a return email address that is maintained on a Peakox Inc., server is STRICTLY prohibited. Using SPAM to advertise a site hosted on Peakox’s network also constitutes as a violation of this provision. Peakox Inc., will be the sole arbiter as to what constitutes a violation of this provision. Sites found to be in violation of our SPAM policies will be immediately deactivated and no refund will be issued.
Help us STOP SPAM! Please email our abuse department immediately to report a violation of our SPAM policies.
Server Abuse
Any attempts to undermine or cause harm to a Peakox Inc., server or customer of Peakox Inc., is strictly prohibited.
Peakox Inc., will be the sole arbiter as to what constitutes a violation of this provision. Customers found in violation of this provision will be subject to account deactivation without refund. Peakox will turn all available information about abuse incidents, including customer contact data, over to the proper authorities and press charges.
Failure to Follow Policies
Failure to fully comply with these terms is grounds for account suspension and/or deactivation (with or without refund, subject to Peakox’s discretion). Any accounts and/or servers contained within Peakox’s network must adhere to the above policies.
We reserve the right to remove any account without prior notice. If we deactivate your account for violating policy, you will forfeit your rights to a refund–and none will be given. No refunds for advanced payment. Our normal policy is a warning first, and account deactivation the second offense, but no warning is required.
Service Agreement
What is this?
The agreement below is a legal agreement between Peakox and all of our customers. If you use any service provided by or affiliated with Peakox, you are legally bound by this agreement. Read it carefully before signing up and ensure that you understand and agree to all parts. Use of our services implies agreement with this contract!
Questions?
Any questions regarding this agreement should be sent to Peakox’s sales department prior to signing up for service.
Service Agreement
Last Updated: 08/09/2006
SERVICE AGREEMENT
THIS AGREEMENT (“Agreement”) is made and effective as of the date of acceptance, by and between you (“Client”) and Peakox.
WHEREAS, Peakox owns, distributes and provides various products and services for conducting business on the Internet including: MySaZa and web hosting, Plesk licensing, and the Peakox family of services (hereinafter collectively referred to as the “Services”).
WHEREAS, Client desires to utilize some or all of the Services to develop, enhance or maintain Client’s business and/or presence on the Internet.
NOW THEREFORE, in consideration of the mutual promises set forth herein, the parties hereto agree as follows:
1. Peakox SERVICES
Peakox agrees to provide to Client the Services agreed upon between Peakox and Client as selected by Client in Peakox’s customer database that is specified at www.Peakox.com.
2. PAYMENT AND INVOICING
2.1 In consideration of the performance of the Services, Client shall pay Peakox monthly in advance the amount set forth in Peakox’s customer database as such records are amended from time to time for the Services during the term of this Agreement.
2.2 Client shall receive a confirmation letter via e-mail at the time Client contracts for the Services, which shall confirm the fees payable to Peakox. Thereafter, Client shall receive a monthly billing statement for the upcoming month. The monthly billing statement shall indicate any changes in fees, which fees shall become effective upon thirty (30) days’ notice as set forth in Section 2.4 herein.
2.3 Client is responsible for all activities and charges resulting from Client’s use of the Services. Client agrees to pay all fees, bandwidth charges, connect time charges, surcharges, and other charges incurred by Client and set forth in the monthly billing statement. Client acknowledges that no refunds will be given by Peakox in the event that Client’s account is terminated by Peakox or Client mid-term. In the event of a breach of security, Client will remain liable for any unauthorized use of the Services until Client notifies Peakox by sending an e-mail with account information to sales@Peakox.com.
2.4 Current rates for using the Services may be obtained on our web site at www.Peakox.com. Peakox reserves the right to change fees, surcharges, monthly membership fees or to institute new fees at any time. In addition, Peakox may institute special trial offers, from time to time, that shall be reflected in the confirmation letter sent to Client upon sign up. If Peakox does not receive the full amount of Client’s Service account balance within thirty (30) days of invoice date, a late charge equal to 1.5% per month or highest amount allowed by law per month will be added to Client’s bill and shall be due and payable. Client shall also be responsible for all attorney and collection fees arising from Peakox’s efforts to collect any unpaid balance of Client’s account(s), and Peakox may terminate Client’s account immediately without further notice to Client.
3. RESPONSIBILITIES AND RIGHTS OF Peakox
3.1 Means of Performance. Peakox shall provide Client with the Peakox hosting services, as described at www.Peakox.com hereto. Peakox has the right to control and direct the means, manner, and method by which the host services are performed.
3.2 Support. Peakox shall provide a reasonable level of technical support to Client via email or Web page for the term of this Agreement.
3.3 Other Work. Peakox has the right to perform and license products to others during the term of this Agreement. Peakox may elect to electronically monitor the host services and may disclose any content or records to satisfy any law, regulation, or other governmental request or to properly operate host services and protect its Clients. Peakox reserves the right to block any site hosted by Peakox that contains any content that Peakox deems in its sole discretion to be unacceptable or undesirable.
4. RESPONSIBILITIES AND RIGHTS OF CLIENT
4.1 Client. Client represents and warrants that (i) Client is at least eighteen (18) years of age, (ii) Client possesses the legal right and ability to enter into this Agreement, and (iii) the performance of Client’s obligations and use of the Services by Client, its customers and users, will not violate any applicable laws, regulations or the rules and regulations or cause a breach of any agreement with any third parties or unreasonably interfere with other Peakox Clients’ use of Services. Client assumes all risks related to processing of transactions related to electronic commerce. Client agrees to provide Peakox with accurate, complete and updated information required by the registration of the Peakox host service (Client Registration Data), including Client’s legal name, address, telephone number(s), and applicable payment data (e.g., credit card number and expiration date). Client agrees to notify Peakox within thirty (30) days of any changes in Client’s Registration Data.
4.2 Breach of Warranties. In the event of the breach of any of the foregoing warranties, in addition to any other remedies available at law or in equity, Peakox will have the right, in its sole discretion, to suspend or terminate immediately any Services.
4.3 Fees and Expenses. Client shall be responsible for payment of all costs, fees and expenses assessed by third parties in the course of being provided Services. Such costs include, but are not limited to, the fees required to register and maintain domain names, which is governed by a separate agreement between Client and a third-party domain name registrar.
4.4 Third-Party Software. Third-party software available through the Services may be governed by separate end user licenses. By using the Services and the third-party software, Client agrees to be bound by the terms of such end user licenses regarding the applicable third-party software. Client consents and authorizes Peakox to delegate the authorizations Client provides to Peakox to its third party service provider(s) as Peakox deems necessary or desirable to provide the applicable Services. Client agrees that the terms and conditions of this Agreement, including any of the other terms, conditions, warranty disclaimers and liability disclaimers incorporated into this Agreement, inure to the benefit of such third party service providers and such third party service providers are deemed to be third party beneficiaries of the Agreement, including any other terms, conditions, warranty disclaimers and liability disclaimers incorporated into this Agreement. Client also agrees that all reference to “Peakox” within this Agreement and any incorporated terms are also deemed to include, where applicable, Peakox’s agents, such as the third party service providers.
4.5 Advertising, Solicitation, and Client Name Harvesting. Client may not use the Services to send unsolicited advertising, promotional materials, or other forms of solicitation to the Peakox clients or other Internet users unless Client receives the express permission of such individuals. Client may not use the means of unsolicited advertising to advertise a site hosted on the Peakox network. Client may not use the Services to collect or “harvest” user-names of Peakox clients or other Internet users without the expressed prior permission of the member. Peakox reserves the right to block or filter mass email solicitations sent from sites hosted on the Peakox network.
4.6 Management of Site. Client shall be solely responsible for all content available on or through its site, and shall at all times be subject to the terms of this Agreement, Peakox’s then-standard Terms of Service (“TOS”) and any generally applicable guidelines and service standards published by Peakox. Client warrants that its site hosted on the Peakox network (i) will conform to the Peakox TOS attached hereto as Exhibit A; (ii) will not infringe and will not contain any content that infringes on or violates any copyright, U.S. patent or any other third-party right; and (iii) will not contain any content which violates any applicable law, rule or regulation. Peakox shall have no obligations with respect to the content available on or through any site hosted on the Peakox network, including, but not limited to, any duty to review or monitor any such content. Peakox reserves the right to block any site that violates any of the above-stated terms, or which in Peakox’s sole discretion, Peakox deems objectionable or offensive, or otherwise violates a law or Peakox policy, or, in the alternative, to terminate this Agreement in accordance with Section 7.3 herein.
4.7 Compliance Laws. Client agrees that it will use the Services only for lawful purposes and in accordance with this Agreement. Client will comply at all times with all applicable laws and regulations and the TOS, as updated by Peakox from time to time. The TOS are incorporated herein and made a part hereof by this reference. Peakox may change the TOS, with notice, which notice may be provided by posting such new TOS at the Peakox Site. Client may request a current copy of the TOS by sending or faxing a request to Peakox. Client agrees that it has received, read and understands the current version of the TOS.
4.8 Proprietary Rights. Unless otherwise specified, all work performed hereunder by Peakox, is the property of Peakox, and all title and interest therein shall vest in Peakox. To the extent that title to any such works may not, by operation of law, vest in Peakox all rights, title and interest therein are hereby irrevocably assigned to Peakox. All such materials shall belong exclusively to Peakox, and Peakox shall have the right to obtain and to hold in its own name, copyrights, trademarks, registrations, or such other protection as may be appropriate to the subject matter; and any extensions and renewals thereof. Client agrees to give Peakox and any person designated by Peakox such reasonable assistance, at Peakox’s expense, as is required to perfect the rights defined in this paragraph.
4.9 Marketing Rights. Client agrees that Peakox may refer to Client, or Client’s business in Peakox marketing materials, the Peakox website, and communication to Peakox’s current and prospective clients. Client grants Peakox a limited license and permission to use any Client trade name and/or trademark for such, and only for such, purposes.
5. LIMITATION OF LIABILITY, NO OTHER WARRANTY AND DISCLAIMER
5.1 Limitation. In the event that any limited guarantees are provided by Peakox, such limited guarantees are null and void if Client fails to follow Peakox’s TOS and other policies or otherwise breaches this Agreement in any respect.
5.2 No Other Warranty. Peakox does not monitor or exercise control over the content of the information transmitted through its facilities. Use of the Services or any information that may be obtained there from is at Client’s own risk. The Services are provided on an “as is” basis, and Client’s use of the Services is at its own risk. Except as provided in the order form(s), Peakox does not make, and hereby disclaims, any and all other express and/or implied warranties, including, but not limited to, warranties of merchantability, fitness for a particular purpose, non-infringement and title, and any warranties arising from a course of dealing, usage, or trade practice. Peakox does not represent or warrant that the Services will be uninterrupted, error-free, or completely secure.
5.3 Disclaimer of Actions Caused by and/or Under the Control of Third Parties. Peakox does not and cannot control the flow of information to or from Peakox’s network and other portions of the Internet. Such flow depends in large part on the performance of the Internet services provided or controlled by third parties. At times, actions or inactions of such third parties may impair or disrupt Client’s connections to the Internet (or portions thereof). Peakox cannot guarantee that such events will not occur. Accordingly, Peakox disclaims any and all liability resulting from or related to such events.
6. INDEMNIFICATION
Client agrees to indemnify, defend and hold Peakox and its affiliates, agents, employees, and licensors (including the third party service providers) harmless from any and all claim, demand, loss, costs or expense, including attorneys’ fees, made by any person arising out of Client’s violation of this Agreement, State or Federal Securities laws or regulations, or any other person’s rights including but not limited to infringement of any copyright or violation of any proprietary or privacy right.
Under no circumstances, including but not limited to a negligent act, will Peakox or its affiliates, agents, employees, or licensors (including third party service providers) be liable for any damages of any kind that result from the use of, or the inability to use, Services, even if any such party has been advised of the possibility of such damages.
In no event will Peakox or its third party service providers be liable to Client or any third Party for any tort, contract or any other liability arising in connection with the use of the Services, or reliance on any information or services provided by Peakox. Peakox and its third party service providers will under no circumstances be liable to Client and/or any third party, regardless of the form of action, for any loss of profits, goodwill, use, data or other intangible losses, or any direct, indirect, special, consequential, incidental or punitive damages whatsoever, even if Peakox or its third party service providers has been advised of the possibility of such damages, resulting from: (i) the use of the inability to use the Services; (ii) the timeliness, deletion, misdelivery, or failure to store any user date, communications or personalization settings; (iii) the cost of getting substitute goods and services resulting from any products, data, information or services purchases or obtained or messages received or transactions entered into, through or from the Services; (iv) statements or conduct of anyone on the Services; (vi) the use, inability to use, unauthorized use, performance or non-performance of any third party, even if the third party has been advised previously of the possibility of such damages; or (vii) any other matter relating to the Services. Client agrees that Client will not in any way hold Peakox responsible for any selection or retention of, or the acts or omissions of, third parties (including third party service providers) in connection with the Client Services.
Because some states prohibit the limitation of liability for consequential or incidental damages, in such states the limitation of liability only with respect to consequential or incidental damages may not apply to Client, and the respective liability of Peakox and its third party service providers, employees, distributors and agents is limited to the greatest extent allowable under applicable law in those states.
In the event that a court or arbitration panel, as the case may be, should hold that the limitations of liability or remedies available as set forth in this Agreement, or any portions thereof, are unenforceable for any reason, or that any of Client’s remedies under this Agreement fail, then Client expressly agrees that under no circumstances will the total, aggregate liability of Peakox and its third party service providers, employees, distributors, agents or affiliates, to Client or any party claiming by or through Client for any cause whatsoever exceed $100 (U.S.), regardless of the form of action and whether in contract, statute, tort or otherwise.
7. TERMINATION
7.1 Without Cause. This Agreement may be terminated by either party at any time during any Renewal Term for any or no reason upon either party giving to the other no less than five (5) days’ prior written notice of termination. No matter which party terminates the Agreement pursuant to this Section 7.1, any and all payment obligations of Client under this Agreement for Service(s) provided through the date of termination will immediately become due, and Client shall be required to prepay for any portion of the Services that have not been paid for and are to be rendered during such five (5) day period.
7.2 For Cause. In addition to any other rights it may have under this Agreement or applicable law, Peakox may immediately terminate this Agreement or suspend service, effective without notice, in the event of (i) a default in payment, or (ii) Client’s breach or failure to comply with the TOS or other policies of Peakox. Client may terminate this Agreement if Peakox breaches any material term or written notice of same. If this Agreement is terminated by Peakox under this Section 7.2, all balance of the then current term shall immediately become due and payable. In addition to the foregoing, Peakox reserves the right to prohibit any conduct or to remove any materials or content in violation of the TOS or which Peakox believes in its sole discretion to be illegal or potentially harmful to others or may expose Peakox to harm or liability.
7.3 No Liability for Termination. Neither party will be liable to the other for any termination or expiration of any Services of this Agreement in accordance with its terms.
7.4 Survival. The following provisions will survive any expiration or termination of the Agreement: Section 4, 5, 6, 7, and 8.
7.5 IP Address. Upon expiration, cancellation or termination of this Agreement, Client shall relinquish any Internet protocol (“IP”) numbers, address or address blocks assigned to Client by Peakox or its network services supplier (but not the URL or top level domain connected therewith). Peakox reserves, in its sole discretion, the right to change or remove any and all such IP numbers, addresses or address blocks.
8. GENERAL
8.1 Assignment. Client may not assign this Agreement or any of Client’s rights or obligations hereunder without the prior written consent of Peakox, and any such attempted assignment shall be void. This Agreement shall be binding upon the parties’ respective successors and permitted assigns.
8.2 Notices. Any notices or communication under this Agreement shall be in writing and shall be deemed delivered to the party receiving such communication at the address specified below (1) on the delivery date if delivered personally to the party, or a representative of the party; (2) one business day after deposit with a commercial overnight carrier, with written verification of receipt; (3) five business days after the mailing date, whether or not received, if sent by US mail, return receipt requested; (4) on the delivery date if transmitted by confirmed facsimile.
If to Peakox:
Peakox Inc.,
POB 52531, DURHAM NC 27717-2531
If to Client:
To Client address provided at account set-up.
8.3 Governing Law. This Agreement, and all future agreements Client may enter into with Peakox, unless otherwise indicated on such other agreement, will be governed by the laws of the State of North Carolina, without regard to conflicts of law principles thereof. This is the case regardless of whether you reside or transact business with Peakox in North Carolina or elsewhere. Unless a dispute would be governed by an applicable arbitration clause, Client agrees to submit to the personal and exclusive jurisdiction of the courts located within the County of Ornage, North Carolina. If any part of the Agreement is unlawful, void or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of any remaining provisions.
8.4 Modifications. No modifications, amendment, supplement to or waiver of this Agreement or any exhibit hereunder, or any of their provisions shall be binding upon the parties hereto unless made in writing and duly signed by both parties.
8.5 Waiver. A failure of either party to exercise any right provided for herein shall not be deemed to be a waiver of any right hereunder.
8.6 Severability. In the event any one or more of the provisions of the Agreement or any exhibit is invalid or otherwise unenforceable, the enforceability of remaining provisions shall be unimpaired.
8.7 Force Majeure. Peakox and its affiliates, agents, employees, or licensors (including third party service providers) shall not be liable for failure to perform any obligation under this Agreement if such failure is caused by the occurrence of any contingency beyond the reasonable control of such party, including without limitation, fire, flood, strike, and other industrial disturbance, failure to transport, accident, ware, riot, insurrection, act of God or order of governmental agency. Performance shall be resumed as soon as possible after cessation of such cause. However, if such inability to perform continues for fifteen (15) days, the other party may terminate this Agreement without penalty and without further notice.
8.8 Independent Contractors. The parties to this Agreement are independent contractors. Neither party is an agent, representative, or partner of the other party. Neither party shall have any right, power or authority to enter into any agreement for or on behalf of, or incur any obligation or liability of, or to otherwise bind, the other party. This Agreement shall not be interpreted or construed to create an association, agency, joint venture or partnership between the parties or to impose any liability attributable to such a relationship upon either party.
8.9 Terms of Services. Client agrees to be bound by Peakox’s TOS for all Services and products used by Client. The current TOS can be found on Peakox’s website at www.Peakox.com. Should Client disagree with any updates to Peakox’s TOS, it is Client’s responsibility to notify Peakox of Client’s desire to terminate their Services immediately.
8.10 Implied Agreement. CONTINUED USE OF THE SERVICES AND/OR PRODUCTS CONSTITUTES IMPLIED AGREEMENT WITH THIS AGREEMENT AND Peakox’S TOS IN THEIR ENTIRETY. BY USING THE SERVICES, CLIENT AGREES TO BE BOUND BY ALL TERMS ASSOCIATED WITH SAID SERVICES, INCLUDING THIS AGREMEENT AND THE TOS.
CLIENT’S ONLY RECOURSE IN THE EVENT OF A DISAGREEMENT IS TO TERMINATE THIS CONTRACT IMMEDIATELY IN ACCORDANCE WITH SECTION 7 HEREIN.
8.11 Entire Agreement. This Agreement, and the exhibits reference herein, sets forth the entire agreement, and supersedes any and all prior agreements of the parties with respect to the transactions set forth herein. Neither party shall be bound by, and each party specifically objects to, any term, conditions or other provisions which are different from or in which is proffered by the other party in any correspondence or other document, unless the party to be bound thereby specifically agrees to such provision in writing.
8.12 No Party Deemed Drafter. In the event that any provision hereof is construed by a court of law or equity or an arbitrator, no provision herein shall be construed more harshly against either party as drafter.