Effective Date: 07/01/2005
Peakox Inc. respects the privacy of every individual who visits its Web sites and uses its services. This privacy statement provides notice of the standards and terms under which Peakox Inc. protects the privacy of information supplied by visitors to sites on the World Wide Web that are owned and operated by Peakox Inc., including www.Peakox.com. This privacy statement provides notice of our information collection practices and of the ways in which your information may be used. This policy may change from time to time, so please check back periodically to review this information.
2. Personally Identifiable Information.
Peakox Inc. typically receives specific data about its Web site visitors only when such information is provided voluntarily, such as when our visitors request information, purchase or enroll for services, provide resume information for employment opportunities, or send us e-mail. Of course, some of these activities require that you give us information, such as when you make a purchase, use a credit card or electronic payment service to pay for Peakox Inc. services, submit your resume, or request certain types of information.
We collect the following types of information about you.
• Postal Address
• Zip code or postal code
• Email address
• Telephone number
• Fax number
• Internet domain name
Financial Information (If you are using our payment system)
• Cardholder name
• Internet Protocol (IP) address for fraud-prevention purposes
When you provide personally identifiable information to Peakox Inc. through one of our Web sites, it will be used to fulfill your specific request. However, Peakox Inc. reserves the right, in its discretion, to send you bulletins and other important information about your Peakox Inc. services.
Peakox Inc. currently only sends service communication e-mails through www.Peakox.com, and does not send marketing e-mails or newsletters through www.Peakox.com. The service communication e-mails are essential to our registering you for service and to our continuing provision of services to you. Therefore, you may not opt out of receiving these e-mail messages.
Peakox Inc. will not, however, sell, trade, or otherwise disclose your personally identifiable information unless we are authorized or legally required to do so, or in the case of imminent physical harm to any person. On those Peakox Inc. sites where you may provide Peakox Inc. with credit card, electronic payment service, or other ordering information via the Web, Peakox Inc. protects and secures this information by employing commercially customary Web-based security and encryption protocols, an example of which is the Secure Socket Layer (SSL). On those sites where you voluntarily offer any feedback, data, answers, questions, comments, suggestions, ideas or the like, Peakox Inc. will treat that portion of the information as non-confidential and non-proprietary and, except as otherwise expressed in this privacy statement, Peakox Inc. assumes no obligation to protect such information from disclosure.
3. Non-Personally Identifiable (Generic) Information.
In general, Peakox Inc. gathers some generic information automatically. Generic information does not reveal the identity of the visitor. It usually includes information about the Internet address assigned to your computer, the number and frequency of visitors, and the Peakox Inc. sites visited. Peakox Inc. gathers this information for the limited purpose of determining customer service and Web site needs. We accomplish this by using certain technologies, including “cookies” (a technology that can be used to provide the visitor with tailored information about Peakox Inc. services). Peakox Inc. does not combine information collected in this way with any personally identifiable information. You can set your Web browser to notify you when you receive a cookie and you can refuse it. However, refusing some cookies may make it impossible to use or navigate the Peakox Inc. Web site properly.
4. Your Peakox Inc. -Hosted Web Site, Bulletin Boards, Chat Rooms and Third Party Sites.
We post customer testimonials on our web site which may contain personally identifiable information such as the customer’s name. We do obtain the customer’s consent prior to posting the testimonial to post their name along with their testimonial.
The Live Chat system that Peakox Inc. uses for customer support is a one-on-one chat. Peakox Inc. owns or licenses the Live Chat software and operates it on Peakox Inc. server and network. No third party collects any information that you provide through the Live Chat system. Peakox Inc. may retain and use logs of the Live Chat sessions for any of the following purposes:
• to analyze and resolve system problems;
• to compile and update frequently asked questions (FAQ) and entries in the customer support Knowledge Base;
• to report problems to and obtain technical support from Peakox Inc. vendors, suppliers, or service providers;
• to train personnel providing support to customers via Live Chat;
• to evaluate the job performance of personnel providing support to customers via Live Chat;
• to measure the effectiveness of Live Chat in providing support to customers;
• to improve the quality and effectiveness of Live Chat in providing support to customers; or
• to perform any other internal task related to providing services to Peakox Inc. customers, provided that performance of the task does not require disclosure of any of the contents of a chat session without the customer’s prior permission.
5. Exceptions and Limitations.
Notwithstanding the foregoing and in compliance with applicable laws, Peakox Inc. (i) cooperates fully with state, local, and federal officials in any investigation relating to any content (including personal or private electronic communications transmitted to Peakox Inc.) or purported unlawful activities of any user of the Peakox Inc. Service, and (ii) takes reasonable measures to protect its proprietary rights. For the limited purposes of accomplishing such cooperation and measures and in compliance with applicable laws, Peakox Inc. may be required to disclose personally identifiable information.
In addition, Peakox Inc. may elect to monitor the areas of communication of any kind (i) to satisfy any law, regulation, or government request; (ii) if such disclosure is necessary or appropriate to operate Peakox Inc. business; or (iii) to protect the rights or property of Peakox Inc. or others.
6. Applicable Laws.
AS A MATERIAL CONDITION OF USING THIS WEB SITE OR Peakox Inc. HOSTING SERVICES, OR BOTH, CUSTOMER AND Peakox Inc. AGREE THAT THE USE OF THIS SITE IS BOUND AND GOVERNED BY THE LAWS OF THE STATE OF NORTH CAROLINA AND OF THE UNITED STATES OF AMERICA, REGARDLESS OF WHERE CUSTOMER MAY RESIDE, ACCESS THE INTERNET, OR CONDUCT HIS, HER, OR ITS BUSINESS.
MOREOVER, CUSTOMER ACKNOWLEDGES AND AGREES THAT Peakox Inc. RECEIVES AND STORES PERSONALLY IDENTIFIABLE INFORMATION ON SERVERS LOCATED WITHIN THE UNITED STATES OF AMERICA. FURTHERMORE, CUSTOMER ACKNOWLEDGES AND AGREES TO SUCH FLOWS OF HIS OR HER PERSONALLY IDENTIFIABLE INFORMATION ACROSS BORDERS FROM HIS OR HER COUNTRY TO THE UNITED STATES OF AMERICA.
SPECIAL NOTICE TO CUSTOMERS LOCATED OUTSIDE THE UNITED STATES OF AMERICA.
Peakox Inc. Web site and services are operated by Peakox Inc., Internet Solutions. a privately owned company existing in the State of North Carolina, United States of America. Peakox Inc. site and services can be accessed by visitors and customers from countries around the world. Such countries may have differing laws with respect to Internet communications, the formation of contracts, consumer protection issues, privacy, and the transfer of personally identifiable information.
7. Changes in this Privacy Statement.
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.
8. Contact Us.
Attention: Privacy P.A
Durham, NC 27717-2531
9. Access to Personally Identifiable Information.
If your personally identifiable information changes, or if you no longer desire our service, you may update it by making the change on our member information page at MyPeakox Account Control Panel
10. Sharing of Information.
We may share customer information with selected partners and third parties to provide you with our product and service.